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Terms & Conditions

PAYMENTS & FEES

DEPOSIT PAYMENTS:

  • Payment terms, including deposits, vary based on the tour/group package and will be specified in the client invoice/contract.

  • Deposits are required within 2 days of reservation; otherwise, the quote expires.

  • Exclusive promotions may require higher deposits or full payment.

  • Group and custom private driver deposits are governed by individual contracts.

FINAL PAYMENTS:

  • Full payment is due 90 days before departure. If the trip is within 90 full payment is required at the time of booking.

  • Failure to pay on time results in cancellation and loss of the deposit, which is non-refundable.

Note:

  • Space is subject to availability at booking.

  • Special event tickets may require full payment upon booking.

  • Prices may vary due to special events, premium nights, and holidays.

  • Confirmation numbers/tickets are only given once final payment has been completed.

  • Different payment due dates, change fees, and cancellation fees may apply for group reservations and specific tours/packages.

EXCLUSIONS:

  • Personal expenses (room service, beverages, etc.) and meals not listed in the tour itinerary are not included and must be paid by the client.

TIPS:

  • Tips for personal services, tour directors, and drivers are not included in the tour cost and are at the traveler's discretion.

CANCELLATION PENALTIES:

  • Cancellation fees are outlined in the contract/itinerary/invoice.

  • Tours, trips, and travel services canceled after final payment (including no-shows) incur a 100% cancellation fee unless otherwise stated.

  • Cancellation notifications must be emailed to hello@sotravelireland.com.

  • Minimum cancellation penalty is the deposit amount.

REVISION FEE:

  • Booking revisions incur a handling fee plus any applicable cancellation penalties.

BEFORE YOU TRAVEL

PASSPORTS & VISAS:

  • Travelers are responsible for obtaining correct travel documentation. Passports must be valid for at least 6 months beyond travel completion.

TRAVEL ITINERARIES/DOCUMENTS:

  • No refunds for denied entry.

TRAVEL ARRANGEMENTS

ACCOMMODATIONS:

  • Só Travel may substitute hotels with similar category hotels if necessary.

AIR TRANSPORTATION:

  • Só Travel does not handle air transportation whatsoever and is not responsible for your airline delays or changes.

VISITS, ENTERTAINMENT, ITINERARIES, AND OTHER FEATURES:

  • Substitutions may be made for closed or inaccessible establishments for traveler convenience or safety.

MEDICAL & HEALTH:

  • Medical attention must be sought at the guest's expense if needed.

  • Só Travel is not responsible for quarantine costs or medical service availability/quality.

  • Travelers are strongly encouraged to purchase medical and trip cancellation/interruption insurance before their trip.

LOST/DAMAGED BAGGAGE:

  • Responsibility lies with the supplier, Só Travel LTD is not responsible and will not accept any responsibility.

ERRORS, OMISSIONS & TYPOGRAPHICAL ERRORS:

  • Só Travel LTD reserves the right to correct any pricing or typographical errors. Not responsible for errors or omissions in brochures, websites, or reservations.

UNUSED SERVICES:

  • Unused services are non-refundable and non-transferable.

CANCELLATION BY Só Travel LTD:

  • Só Travel may cancel a reservation before full payment. Liability is limited to refunding payments made.

ACT OF GOD / FORCE MAJEURE:

  • Só Travel is not liable for loss, damage, or injury due to an Act of God or force majeure events.

RESPONSIBILITY: / LIABILITY LIMITATION:

  • Só Travel LTD acts as an agent and is not liable for losses, accidents, injuries, delays, defects, or omissions caused by third parties.

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